• Products can be exchanged or refunded within 3 days.
• Please ensure that the item(s) being returned are accompanied by the order confirmation and a copy of the delivery notice.
• Product Condition: The product should be in its original and unused condition, with all original tags and packaging.
• If you have received a defective product (such as delivery with damaged or missing parts, or any obvious damage), it can be returned and replaced, or you can receive a full refund upon approval.
• Returns or exchanges may be refused if the product has been used or damaged due to misuse.
• Proof of Purchase: You may be required to provide a purchase receipt or invoice as evidence of the product purchase.
• Fee Policy: Additional fees may apply for returns or exchanges, such as shipping fees.
• If the customer paid by credit card, the refund amount will be credited back to their account, and a confirmation email will be sent. If the customer paid in cash, the refund will be provided in cash.
• If the customer loses their invoice within the  3 day period, they can request a copy from our after-sales service team or contact us, and an electronic copy of the invoice will be sent to them.

For more information, please feel free to contact us. We are happy to assist you.